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Help
Support
We're here to help you stay perfectly synced—from first checklist to final box.
Company & contact
- Company
- 3Gen Legacy Holdings LLC d/b/a SyncMyMove
- Address
- 5900 Balcones Drive Ste 100, Austin, TX 78731 US
Email support
Best for account issues, billing questions, and detailed troubleshooting.
support@syncmymove.comHow to get the fastest help
- Check the FAQ for setup and sharing questions
- Email support with your account email and a short description of the issue
- Include screenshots when something looks wrong on screen
Typical response time: within one business day. Urgent move-day issues are prioritized when possible.
Still stuck?
Reach us anytime at support@syncmymove.com. We'll help you get back on track.