SyncMyMove — Terms of Service

1. Acceptance of Terms

By accessing or using the SyncMyMove mobile application and website (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

SyncMyMove provides tools to help users organize and manage their moving process, including personalized checklists, timelines, task tracking, and basic coordination features. The Service is intended for personal use only.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your password
• Accept responsibility for all activities that occur under your account

You must be at least 18 years old to create an account and use the Service.

4. User Responsibilities

You are solely responsible for:

• The accuracy of the information you provide (including move dates and details)
• Completing tasks and coordinating with vendors, movers, or other third parties
• Any decisions you make regarding your move

SyncMyMove does not guarantee the success of your move, the performance of third-party vendors, or the accuracy of any recommendations provided through the Service.

5. Prohibited Uses

You may not:

• Use the Service for any illegal purpose
• Impersonate another person or entity
• Attempt to access, copy, or interfere with data belonging to other users
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Copy, modify, distribute, or create derivative works based on the Service without our prior written consent
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to harass, abuse, or harm others

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by SyncMyMove or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Payments and Subscriptions

7.1 Free and Paid Features

SyncMyMove may offer certain features for free and other features that require payment (collectively, “Paid Services”). We reserve the right to introduce new Paid Services or modify existing ones at any time.

7.2 Subscriptions

Some Paid Services may be offered on a subscription basis (e.g., monthly or annual). By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.

7.3 Billing and Payment

You agree to provide accurate and complete billing information. We may use third-party payment processors to handle payments. You authorize us (or our payment processor) to charge your payment method for all fees associated with your use of Paid Services.

7.4 Price Changes

We may change the fees for Paid Services at any time. If we increase fees for a subscription you are currently enrolled in, we will provide notice before the change takes effect. Your continued use of the Paid Service after the price change becomes effective constitutes your agreement to pay the new price.

7.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@syncmymove.com. Cancellation will take effect at the end of your current billing period. You will not receive a refund for any unused portion of your subscription.

7.6 Refunds

Except as required by law, all fees are non-refundable. We do not provide refunds or credits for partial subscription periods or for services not used.

7.7 Taxes

You are responsible for any applicable taxes associated with your use of Paid Services. We may collect and remit taxes where required by law.

7.8 Third-Party Payment Processors

Payments for Paid Services are processed by third-party payment processors (such as Stripe or other providers we may use). You agree to comply with the terms and privacy policies of any such payment processor. We are not responsible for the acts or omissions of third-party payment processors.

8. Termination

We may suspend or terminate your account and access to the Service at any time, with or without cause, including if you violate these Terms. Upon termination, your right to use the Service will immediately cease.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

WITHOUT LIMITING THE FOREGOING, SYNCMYMOVE DOES NOT WARRANT THAT:

• Task recommendations or timelines are complete, accurate, or applicable to your specific situation;
• Any information provided is accurate for your particular state, locality, or circumstances; or
• The Service will meet your specific requirements.

SyncMyMove is a planning and organizational tool only and does not constitute professional, legal, financial, or real estate advice. You are solely responsible for verifying important deadlines (including closing dates, legal filings, and utility transfers) with your real estate agent, lender, attorney, or other qualified professionals.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCMYMOVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

• Missed deadlines or incomplete tasks
• Inaccurate, incomplete, or inapplicable task recommendations or timelines
• Service interruptions, data loss, or unauthorized access
• Any decisions you make based on information or recommendations provided by the Service

IN NO EVENT SHALL SYNCMYMOVE’S TOTAL LIABILITY TO YOU EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO SYNCMYMOVE FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR $0 IF YOU HAVE NOT PAID ANYTHING).

11. Indemnification

You agree to indemnify, defend, and hold harmless SyncMyMove and its affiliates from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms of Service and your relationship with us shall be governed by, and construed in accordance with, the laws of the State of Texas, United States, without regard to its conflict of law principles.

You expressly agree that the exclusive jurisdiction for any claim, dispute, or legal action arising out of or relating to these Terms of Service or your use of the Service shall be brought solely and exclusively in the state or federal courts located in Travis County, Texas. You hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action and waive any objections based on inconvenient forum.

13. Mandatory Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

Mandatory Binding Arbitration

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service, or the breach, termination, enforcement, interpretation, or validity thereof, shall be settled exclusively by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Travis County, Texas, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Class-Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Survival

This arbitration agreement and class action waiver shall survive the termination of these Terms of Service.

Exceptions to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in a small claims court in Travis County, Texas, or seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

14. Account Deletion

You may delete your account at any time by contacting support@syncmymove.com. Upon deletion, we will permanently delete your personal data in accordance with our Privacy Policy, subject to any legal retention requirements.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@syncmymove.com